Kustomgraphix™ FAQ
Here, you'll find answers to commonly asked questions about our platform and services. If you can't find the answer you're looking for, please don't hesitate to reach out to our support team.
Shipping
When placing an order, keep these factors in mind:
1. Image Size: Determine the size of your images to ensure accurate printing.
2. Quantity: Decide how many copies of each image you require for your order.
Transfers By Size: Choose between pre-cut transfers, ready to press, although they may be slightly more expensive.
Gang Sheets By Size: Consider ordering gang sheets for cost savings and maximizing print quantity. You can trim them yourself before pressing.
With Transfers By Size, you'll receive cut and ready-to-press transfers, while Gang Sheets offer cost-effective flexibility, allowing you to trim them as needed before pressing.
Choose the option that suits your preferences and requirements best.
Our pricing is determined by the size of your design, ensuring you pay for what you need. The prices will be represented on the order page, and your discount for bulk order will be shown in the cart.
Optimize your savings with our gang sheets, allowing you to combine multiple designs and sizes on a single, large uncut roll.
Please note that gang sheets can only be accepted with vectorized ready-to-print files set up accordingly.
Customize your transfer: Select size, cut option, and quantity.
Easily upload your image: Accepting any file type up to 5GB.
Provide instructions to our art team: Leave detailed notes for a personalized touch.
Ready to go? Just add to cart and proceed!
Great news! Our pricing structure is straightforward and fair. It solely depends on the size and quantity of your order. Whether you choose a simple one-color design or a vibrant full-color photo, you'll enjoy the same low price. No hidden fees or extra charges—just transparent pricing for your convenience.
No limits whatsoever! KUSTOMGRAPHIX™ has you covered, whether you require just one or 5,000. Our team is ready to fulfill your order, no matter the quantity. Rest assured, we've got you covered!
If your order has not yet entered our production queue, you can cancel it and receive a full refund. However, please note that at KUSTOMGRAPHIX™, we pride ourselves on quick turnaround times.
All orders are typically printed and shipped same or next day of when the order was placed.
We understand that situations arise, and we strive to accommodate our customers to the best of our ability. We kindly request that you consider the timing when cancelling your order.
Your order will be printed shipped within the 24 hours that it is received by us. (Same Day Ship Out Guarantee).